Frequently Asked Questions

We work with both B2B and B2C companies – from startups to global brands. Clients come to us across industries like eCommerce, SaaS, music, education, health, consumer tech, and services. Most are looking for measurable performance: leads, revenue, and results that move the business forward.

Some clients hand us the keys and let us manage everything. Others bring us in as an extension of their in-house team. We’re flexible and collaborative – the goal is to make your marketing work better, not add complexity.

We’re focused on execution and outcomes. No bloated reports, no buzzwords. Just strategy, speed, and sharp creative, backed by real data. Every client gets a tailored plan based on their needs, goals, and growth stage. We don’t do one-size-fits-all.

No. We take on long-term partnerships, one-off projects, audits, launches, and fractional roles. If there’s a fit, we’ll find the right scope and setup.

It starts with a short discovery process to understand your business. Then we build a tailored roadmap and get to work. That might mean running full campaigns, improving what you already have, or working alongside your internal team.

We offer a complete range of digital marketing services, including paid search, paid social, Search Engine Optimization (SEO), Generative Engine Optimization (GEO), affiliate marketing, email marketing, content & creative creation, conversion rate optimization (CRO), and strategic growth planning, along with web and app development.

Yes. We offer audits for paid media, SEO, CRO, and overall growth strategy. We’ll review what’s working, what’s not, and where the biggest opportunities are. Then we give you a clear plan to move forward.

We do both. We provide full-service marketing to manage every aspect of your strategy and campaigns, or we can focus on specific channels where you need additional expertise.

We do both. Some clients hire us to manage everything. Others bring us in to guide strategy, lead audits, or support in-house teams with specific pieces of the puzzle.

We manage paid advertising across major platforms, including Google Ads, Bing Ads, Meta (Facebook and Instagram), TikTok, Snapchat, X (Twitter), LinkedIn, Reddit, Pinterest, YouTube, and other emerging ad networks, based on your audience and goals.

Yes, we offer both traditional Search Engine Optimization (SEO) and Generative Engine Optimization (GEO). We help your brand rank in search engines like Google and Bing and optimize your content for AI-driven platforms such as ChatGPT and Perplexity, ensuring visibility in the future of search.

Absolutely. Email marketing and content creation are core components of our growth strategy. We produce high-quality content tailored to your audience and leverage email marketing to nurture leads, drive conversions, and maintain customer engagement.

We provide both strategic guidance and hands-on execution. We can create comprehensive growth plans from scratch, or seamlessly execute and optimize strategies you already have in place.

Yes, we regularly develop custom growth strategies from the ground up, starting with your goals and challenges. We’ll craft a detailed roadmap that includes audience research, channel selection, messaging, and execution timelines.

We collaborate easily with existing teams. We can augment your in-house capabilities by providing strategic guidance, specialized expertise, or additional resources where needed. Our goal is to help your team succeed, not to replace it (unless you want us to).

Definitely. We regularly partner with internal teams and even other agencies, providing complementary expertise or specialized support. We stay flexible to make collaboration smooth and productive.

We start with a discovery process to understand your business goals, audience, competition, and current performance. From there, we recommend the right combination of services and tactics to achieve your specific objectives.

Yes. Many of our clients start with smaller pilot projects or targeted campaigns to test effectiveness. As we demonstrate results, we scale efforts and budget together based on performance and business growth.

Yes. We’re experienced at stepping into existing accounts or campaigns to audit performance, identify optimization opportunities, and quickly improve results. We can seamlessly transition management to ensure continuity and growth.

We conduct a thorough audit of your existing accounts, website, and marketing channels. This includes analyzing performance metrics, campaign structure, targeting, creative quality, conversion rates, and ROI. You’ll receive actionable insights and a clear path forward.

Onboarding begins with a kickoff meeting to align on goals, expectations, and timelines. From there, we set up account access, gather assets, define initial projects, and confirm communication processes.

We move quickly. Typically, once we finalize our agreement, we can kick off within a week. Our initial discovery and onboarding process ensures rapid alignment, allowing us to begin delivering results promptly.

We typically have weekly check-ins, but communication frequency is based entirely on what works best for your project. Some clients prefer bi-weekly or monthly meetings, while others need check-ins multiple times per week. We remain flexible and will adapt to the ideal schedule that ensures clear communication and strong alignment.

You’ll have a dedicated project lead as your main point of contact, responsible for strategy, communication, and reporting. They’ll coordinate our team internally, ensuring smooth collaboration and clear communication.

Pricing is tailored based on the services and scope of your project. We offer monthly retainers, hourly billing, or project-based pricing. For paid marketing, we use a transparent cost-plus fee model, where you pay ad spend directly to the platform plus a fixed management fee.

You’ll receive invoices at set intervals, typically bi-weekly or monthly, or when a project is completed. Payments can be made via bank transfer or credit card, whichever is most convenient for your business.

We provide custom pricing tailored to each client’s individual goals and requirements. Rather than standardized packages, we focus on creating flexible engagements that match your budget, business stage, and growth objectives.

No, we don’t enforce strict minimum commitments. While some services naturally benefit from longer-term partnerships, we also offer short-term projects, audits, and pilot programs. Our goal is always flexibility and performance, not locking you into long-term obligations.

Ad budgets are not included in our service fees. Advertising spend is typically billed directly to you by the advertising platforms (e.g., Google, Meta, LinkedIn, TikTok). We manage your budgets transparently, without markups, ensuring you have clear visibility into spend and results. If you prefer or require upfront billing for media spend, we can accommodate that – please discuss this with us directly.

Absolutely. We understand your needs evolve. You can scale up, scale down, or shift strategies at any time based on performance and business goals.

You can pause or cancel by providing a 30-day written notice. During that period, we’ll prepare for handover of all relevant accounts, assets, and data, ensuring a smooth transition and no disruption to your operations. We remain available if you decide to restart in the future.

We follow industry-standard best practices for data privacy and security, ensuring compliance with GDPR, CCPA, and other privacy regulations.

Yes. We regularly sign NDAs and confidentiality agreements to protect sensitive client information.

Absolutely. All marketing accounts, data, and analytics remain fully under your ownership and control.