Feedback Policy
Last updated: February 27, 2026
We value feedback from readers, clients, and partners.
This page explains how we collect feedback, how we respond, and how we stay transparent.
How To Share Feedback
Email us at he***@*****ex.digital.
Please include the page link and a short description of what you are reporting.
What To Send
- Errors: facts, numbers, broken links, outdated screenshots, or misleading wording.
- Suggestions: topics you want covered, missing context, or clearer explanations.
- Accessibility issues: formatting problems that make a page hard to read or use.
- Concerns: potential conflicts of interest, unclear disclosures, or ethics concerns.
How We Respond
We aim to respond within two to five business days.
- We review the message and confirm we understand the request.
- We check the source material or the data behind the content.
- We decide the best action, such as an update, correction, clarification, or no change.
- We reply with what we found and what we changed, if anything.
What Happens When Feedback is Correct
- We update the content to improve accuracy or clarity.
- We fix broken links and outdated references.
- When a factual error is confirmed, we correct it as outlined in our Corrections Policy.
What We May Ask For
If your feedback challenges a claim or a result, we may ask for supporting evidence or sources.
We do the same for guest or partner contributions when claims are included.
Public Engagement
We use feedback to improve what we publish.
If multiple people raise the same issue, we may expand an article, publish a follow up, or add more context.
Respectful Communication
We welcome direct, constructive feedback. We may not respond to messages that include harassment, hate, threats, spam, or repeated bad faith requests.
Privacy
We treat feedback as private communication.
We do not publish personal details from feedback messages without permission.