Privacy Policy

Effective Date: [May 1st, 2025]

Komplex LLC (“Komplex”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices concerning data collection, usage, and sharing when you visit or interact with our website at www.komplex.digital.

Scope of this Privacy Policy

This Privacy Policy applies to all visitors to our website, regardless of geographic location.

Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, phone number
Account Information: Details used to create and manage user accounts
Newsletter Information: Data provided when subscribing to newsletters
Cookie Data: Information gathered via cookies to analyze website usage and improve user experience

How We Use Your Information

Komplex uses the collected information for the following purposes:

To communicate with users, respond to inquiries, and provide customer support
For marketing purposes, including sending newsletters, promotional materials, and personalized content
For analytics, to understand how users interact with our website, and to optimize and enhance user experience
To fulfill our obligations and enforce our rights arising from contracts or agreements

Sharing of Information

We do not sell your personal information. We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users, including:

Kinsta (hosting provider)
Google (analytics, email hosting, and remarketing services)
Meta (Facebook and Instagram remarketing and ad delivery)
Twitter/X (remarketing and ad delivery)

These third parties may use cookies, pixel tags, and similar technologies to deliver advertisements relevant to your interests, measure ad performance, and better understand user behavior across platforms. They are contractually obligated to maintain the confidentiality and security of your personal information.

Data Storage and Security

We utilize secure, reputable hosting services (Kinsta and Google) to store user data. We take reasonable measures to protect your personal data against unauthorized access, disclosure, or misuse.

Cookies

Our website uses cookies to enhance user experience, collect analytics data, and facilitate website functionality. You will see a cookie banner on your initial visit to our website, allowing you to manage your preferences. For detailed information, please refer to our Cookie Policy integrated within this Privacy Policy.

International Data Transfers

We store and process data primarily within the United States. By using our website and providing your information, you consent to the transfer and processing of data in the United States.

Compliance with Privacy Regulations

Komplex complies with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We ensure transparency about the personal information we collect and the purposes for which it is used.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal information, including:

The right to access your data
The right to rectify inaccurate or incomplete data
The right to request deletion of your data
The right to object or restrict processing
The right to opt-out of receiving marketing communications

To exercise any of these rights, please contact us at hello@komplex.digital.

Changes to this Privacy Policy

Komplex will review and may update this Privacy Policy annually or as necessary. We will notify users of significant changes by posting an updated version on our website and updating the effective date. You may request regular updates about policy changes by contacting us directly.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Komplex LLC
5900 Balcones Drive, #23925
Austin, TX 78731, USA
Email: hello@komplex.digital