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Google Partner

Founded In 2014

You Own Every Account

No Long Contracts

Isometric illustration of a marketer reviewing keyword research as Komplex ranks number one in search results.
Talk Through Your Budget

Display Campaigns

Banner and image inventory on the Google Display Network and the Microsoft Audience Network, with exclusion lists kept current rather than set once and forgotten.

YouTube Video

Skippable, bumper, in feed, and Shorts, built as a campaign type inside your Google Ads account rather than as a separate media buy nobody can reconcile.

Connected TV

Living room placements through YouTube and Google. We name the spend floor early, so nobody discovers it in month three.

Retargeting And Remarketing

The people who already came and left. Segmented properly, capped properly, and measured against a group we deliberately do not show ads to.

Demand Gen

Google's own blend of video and feed placements. A tool we reach for when it fits the brief, never the default answer to one.

Audience Building

First party lists, customer match, and the segments worth separating. This is where most display accounts are quietly wasting money.

Creative And Format

Sizes, cut downs, and what your existing footage can carry. We edit what you own and brief specialists for what you do not.

Measurement

Holdouts, brand lift where the budget supports it, and a monthly read that says when a channel is not working.

  1. 1
    Impressions And Reach. Not Evidence.

    These describe delivery. A campaign can deliver perfectly to people who were never going to buy. Useful for checking a campaign is alive, useless for deciding whether to keep funding it.

  2. 2
    View Through Conversions. Barely Evidence.

    Someone saw the ad, did not click, and bought later. The platform claims it. No report can separate an advert that changed a decision from one that merely preceded it. Treat it as a hint, never as a number to defend a budget with.

  3. 3
    Last Click Attribution. Evidence Of The Wrong Thing.

    Display and video almost never take the last click, so this makes them look worthless. It is as misleading in one direction as view through is in the other.

  4. 4
    Data Driven Attribution. Better, And Still Modelled.

    The platform distributes credit across touchpoints using its own model, which it does not show you and which cannot see anything outside its own inventory. Directionally useful. Not proof.

  5. 5
    Brand Lift Or Search Lift. Real, Within Limits.

    A controlled study run by the platform, comparing exposed people against unexposed people. It does measure something real. It needs enough impressions to reach significance, and below that threshold it returns inconclusive and you have paid for nothing.

  6. 6
    Geo Holdout Or Incrementality Test. Actual Proof.

    Take a matched group of regions or audiences, show them nothing, and compare against everyone else. It is the only method on this list that answers the real question. It costs reach on purpose, which is why so few agencies suggest it.

Ask About Measurement
ChannelBought onRealistic monthly floorWhat it is good atHow it gets read
DisplayGoogle Ads, Microsoft AdsModest. It is the cheapest way in and the easiest to wasteStaying present through a long consideration cycle, and supporting search demand you already haveGeo holdout, or search volume lift on your brand terms
YouTubeGoogle Ads, as a campaign typeLow to moderate, and it needs enough runway to leave the learning phaseExplaining something a static image cannot, and reaching people on a televisionCompletion and view rate early, then a brand lift study once impressions allow one
Connected TVGoogle Ads, YouTube and Google living room placementsThe highest floor of the four, and the one most often ignoredReach in the room where television gets watched, at frequency you controlGeo holdout. Anything else at this spend is guesswork
RetargetingGoogle Ads, MetaThe lowest floor, and the easiest to over spendBringing back people who already showed intent, and finishing cartsA holdout group. Without one the reported numbers will be wrong and flattering
Ask Which Channel
See If We Fit

Ecommerce And DTC

Retargeting and dynamic product ads carry most of the return, with YouTube used to explain a product that needs demonstrating. Feed quality decides more than creative does.

B2B And Software

Long cycles, small audiences, and a real risk of paying to reach the same forty accounts repeatedly. Capping and suppression do more here than any amount of reach.

Home And Kitchen

Considered purchases with showrooms behind them. Video earns its place because the product has to be seen, and connected TV can work if the budget is there.

Local And Multi Location

Display and connected TV bought by region, which is convenient, because geography is also the cleanest way to prove either of them worked.

US connected TV ad spend is forecast to rise 14.5 percent during 2026, to roughly 38 billion dollars.

Connected TV upfront commitments are forecast to pass primetime linear TV for the first time in 2026, about 17.7 billion dollars against 17.0 billion.

YouTube held the largest share of United States television viewing in April 2026, at 13.4 percent.
Just over 18 percent of advertising impressions worldwide were invalid in the first quarter of 2026, and the United States figure was above 20 percent.
  • Agree The Proof

    What will count as evidence at your budget, decided before anything is built. If the honest answer is that nothing will prove it at this spend, we say that now.

  • Plan

    Channel, audience, format, and frequency, built backwards from the measurement rather than forwards from the inventory available.

  • Buy

    Campaigns built manually, with exclusions, placement lists, and capping set at launch. Automated campaign types are used where they earn it and never as the default.

  • Read

    Monthly, against the standard agreed in stage one. Delivery metrics are reported because you asked, not because they are the answer.

  • Decide

    Scale it, change it, or stop it. A channel that cannot show a result after a fair run should be turned off. Expect us to raise that before you do.

Start With The Free Audit
Your display and video auditFree
  • Where the ads are actually appearing
  • Placement and app exclusion gaps
  • Audience overlap and segmentation
  • Frequency and suppression
  • What the current reporting can and cannot claim
  • Whether the budget clears the floor
  1. 1
    Tell us what you are running

    The website, the channels in play, roughly what you spend a month, and the outcome you want.

  2. 2
    We look

    Read only access to the ad accounts and analytics goes deepest. Nothing gets changed, and an NDA is available on request.

  3. 3
    You get the scorecard and a call

    A written scorecard ranked by impact, then a call to walk through it.

Client logo 2 - Shark/Ninja

The Komplex team helped us reach new audiences and drive higher conversions.

Client logo 2 - Hush Puppies

Strategies that delivered results beyond our expectations.

Client logo 2 - Saucony
Their expertise helped us scale efficiently, attract more customers, and drive measurable growth.
Client logo 2 - Blayze
Komplex played a key role in growing our user base and optimizing our marketing efforts.

What is display and video advertising?

Display means paid image and banner placements on websites and apps. Video means paid video placements, mostly on YouTube and connected television. Both are bought at auction through advertising platforms rather than negotiated with publishers one at a time. These channels reach people who are not currently looking for you. That is the point of them, and the reason they need different measurement.

Where do the ads actually run?

The Google Display Network, which covers a very large number of websites and apps. YouTube, including on televisions. Google’s connected TV placements. The Microsoft Audience Network. And Meta for retargeting. We publish placement reports and maintain exclusion lists, so you can see where the money went rather than trusting that it went somewhere sensible.

What is the minimum budget to start?

It depends on the channel and the answer varies more than most agencies admit. Retargeting can work on a small budget because the audience is small and warm. Connected TV has a real floor and below it you are buying reach nobody can measure. The channel map above gives the honest ordering, and the free audit tells you which row your budget puts you in.

How do you prove display and video are working?

By agreeing the standard before we spend. At smaller budgets that means a geo holdout: run the campaign in some regions and not others, then compare. At larger budgets a platform brand lift study becomes available. The strongest method is an incrementality test, which costs reach deliberately in exchange for an answer. We tell you which is affordable at your spend before we build anything.

Do view through conversions count?

They are a hint, not a number to defend a budget with. A view through conversion counts anyone who saw an ad, did not click, and later converted. It cannot separate people the ad influenced from people who were coming anyway, and on retargeting that second group is usually the majority. We report them because they appear in the platform anyway. We do not build a case on them.

What is the difference between display and programmatic?

Display is the format, meaning image and banner placements. The second word describes how they are bought. An automated auction prices each impression in real time, rather than a deal negotiated with a publisher. Almost all display is bought that way now, so people use the two words interchangeably even though they describe different things.

Do you produce the video?

We edit footage you already own into ad ready cuts. Where new material is needed, we brief it and direct a contract editor. No studio sits behind us and we shoot no original footage. Plenty of YouTube and connected TV campaigns run on material a company already has. We will tell you whether yours is one of them.

Who runs my account?

One senior lead owns the strategy, the buying, the creative direction, and the reporting, and stays on the account. Editing work goes to a small group of contract editors, directed by that lead.

How is this different from paid search?

Search reaches people already looking for what you sell, and it is measured by the click that follows. These channels reach people who are not looking yet, which means a different job and a different standard of proof. Most accounts run both. Our paid search work and this share one lead, so the two get planned together rather than argued about.

How is this different from paid social?

Vertical, in feed video on Meta, TikTok, and the rest is paid social and lives there. This cluster covers display placements, in stream video on YouTube, and connected television. The one overlap is retargeting, which runs across Google and Meta, and our retargeting page says so plainly rather than pretending the line is clean.

What do you do about ad fraud and low quality sites?

Exclusion lists that get maintained, placement reports reviewed monthly, and category exclusions set at launch. Campaigns stay off inventory that exists mainly to carry advertising. Invalid traffic is a real cost across this whole category, and the honest answer is that you reduce it rather than eliminate it. Anyone promising otherwise is guessing.

Which industries does this suit?

Anything with a considered purchase, a long decision, or a product that needs showing rather than describing. It suits ecommerce, software, home and kitchen, and multi location brands well. It suits emergency services and pure commodity purchases poorly, because those buyers search when they need you and stop existing when they do not.

How long before we see anything?

Delivery data arrives immediately and means very little. A fair read needs enough runway for the campaigns to leave learning and enough volume for the measurement to say something. We agree that window at the start and put a date on it. Nobody ends up judging a channel too early or funding it out of habit.

Do you work with companies outside Austin, Texas?

Yes. Komplex is based in Austin with a presence in New York City and Reykjavik, and media buying happens remotely by nature. Campaigns in more than one country get the audience and measurement planned per market at the start. Geography is also how the holdout gets built.

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